A new vision for intelligent communications in Office 365

Now at Microsoft Ignite at Orlando, Florida, we introduced a brand new vision for intelligent communications, transforming calling and meeting experiences for people and organizations across the globe. Intelligent communications proceed beyond traditional unified communications, enabling you to complete tasks more effectively with minimal context switching, take part in much more productive meetings which cover the whole meeting lifecycle, and better manage your regular communications overload.

Teams is presently used by over 125,000 organizations across the world in just six months since its launching.

To attain our vision for intelligent communications, we’re bringing comprehensive calling and meetings capabilities into Teams, along with information and insights in the Microsoft Graph, plus also a strong roadmap of innovation to empower teams to attain greater.

All this is being constructed on a brand new, contemporary Skype infrastructure for enterprise-grade voice and video communications. Our second generation, cloud-born structure is already powering communication experiences in Teams, and is growing rapidly. We’re enthusiastic about this new infrastructure because it is going to offer both speed of invention as well as high quality communication experiences.​​

  • As we build out these capabilities, Teams will grow as the primary customer for intelligent communications in Office 365, substituting the present Skype for Business customer with time.
  • Combining communications, collaboration, and intellect in this way can create new things possible across the lifecycle of a telephone or meeting:
  • In front of a meeting, Teams will surface applicable documents and abundant information about the participants that will assist you prepare.
  • Throughout the meeting, the conversation could be captured, transcribed, and time-coded, together with closed captioning and voice recognition for attributing remarks to specific individuals.
  • Following the meeting, the cloud recording and transcript could be automatically added to the appropriate station, so conversations, documents, notes, and action items could be assessed, indexed, and searched by the whole team.

Within the past six months, we have continued to improve the communications capabilities in Teams, using brand new features like scheduled meetings, Outlook calendar integration, and meetings on cellular. Also, earlier this month, we started rolling out guest access–so it is possible to use Teams to collaborate with people outside your business. In the coming months, we’ll start adding calling features in Teams–such as outbound and inbound calls to PSTN numbers, hold, call transfer, and voicemail.

We’re also introducing fresh enhancements to Teams meetings, such as sound conferencing (available in preview now)–enabling participants to combine a Teams meeting by dialing a phone number–and also interoperability between Teams and Skype for Business, such as universal presence, and messaging and phoning interoperability.

This is just the beginning of a significant wave of feature releases which can bring the core set of meetings and telephone system capabilities into Teams.

We stay dedicated to bringing the familiar Skype experience to every meeting area. We’ve seen strong customer satisfaction with Skype Rooms Systems. Now, Lenovo declared that they will bring to advertise a brand new Skype Room Systems device, Smart Hub 500, enlarging on the present portfolio of Skype Room Systems with Logitech, Crestron, and Polycom. In addition, Polycom, Pexip, and Blue Jeans Networks will provide cloud movie interop capabilities included in Teams.

Office 365 customers are able to take advantage of their capabilities in Microsoft Teams starting now. We’re devoted to providing visibility to the Teams product roadmap, so our customers can assess when Teams is ideal for them. We mean to generate a updated roadmap for Teams available in October.

We intend to continue to offer and support Skype for Business at Office 365 and Skype for Business Server on-premises. For customers that aren’t yet ready to transfer their PBX and advanced calling capabilities to the cloud, then we’ll release a new version of Skype for Business Server targeted at the second half of calendar year 2018.

Microsoft Teams and Skype for Business clients can be run side by side to rate and research what’s best for your own organization.

For more information you can visit: www.office.com/setup365.

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